Please reach us at info@eausosmall.com if you cannot find an answer to your question.
Eau So Small Fragrances started out as a fragrance decant shop. We source authentic fragrances from reputable suppliers and separate the liquid into smaller containers, making the price more affordable for consumers to try new fragrances. We also make handmade beauty products and other fragrance related items.
A decant is when Liquid is extracted from a large bottle, and inserted into a smaller container. At Eau So Small Fragrances, we do this with sterile tools and in a quality controlled environment to ensure that the liquid is the same quality as it was when manufactured. All containers are quality checked, then sealed with a tamper sticker.
The tamper sticker is placed on the bottle after it has been filled and sealed. It is placed over both sections of the bottle that are able to be opened. This ensures that the atomizer is not unscrewed, or the lid removed to spray before you receive your product. Each tamper sticker has an individual identifying number on it. Once the top is removed, the sticker is broken. When you receive your decant, you will need to press the atomizer a few times to fill the tube. Larger bottles need more pumps to prime the tube.
Currently we offer:
2ml = approximately 30 sprays
5ml = approximately 65 sprays
10ml = approximately 120 sprays
Pictures of our decants are available on our website.
All fragrances are sourced from reputable sources, whether the brand sellers, discounters or authorized resellers. We test and guarantee authentic “juice” in each bottle before we decant and sell to you.
Think “pulse points.” This means spray onto your wrists, inner elbows, behind your ears, and even the back of your knees. Then let it dry. DO NOT RUB YOUR FRAGRANCE IN. This breaks down your fragrance and it does not last properly. The body heat from your pulse points act as a “fan” and heats up the oils causing the scent to spread from your body. Be careful spraying directly on your clothes as this can stain your clothing, and also the scent sometimes stays on your clothing. This can compete with another fragrance if you rewear the clothing items soon. Also be wary of spraying directly under your chin to your neck as this can cause you to go “nose blind.” Your nose will quickly get used to the scent and you will not smell it anymore and you will be tempted to reapply. Meanwhile, everyone else can still smell it and you are adding it even stronger. This will cause people to shy away from the strong smell.
We source our materials from companies that follow strict guidelines and all laws for making human safe materials. We assure that these products are safe to use, as our own family uses them daily.
Shipping is always standard shipping )price $6) and will occur within 3 business days of your order being placed. An exception to this policy is if we are off site for a longer period of time such as vacation. This will be made very clear before you place your order though on the website and through social media. When we return, your order will be processed, gathered and shipped within 3 days of our return. If you wish an expedited shipping, you will need to contact us first to obtain a price for this.
We do not accept returns due to the nature of the products that we supply unless the mistake is deemed our company’s fault. If there is a problem, please contact us so that we may assess and come up with a solution.
While this is a rare occurrence, a damaged decant would be known before you opened the package. The fragrance would have leaked out in the package, and you would likely smell it before you even open the package. At this point we suggest that when you open your package, you video the process of opening the package. This would show that the product is damaged before you open the package. This is unfortunately the only way to prove that the product was damaged before you opened the package. Once you have this proof you can contact us with your video so we can rectify the situation.
We will always use quality materials to safely ship your purchases. With this in mind, we do believe in conserving resources so that we can keep the costs of our products lower for you, the consumer. This may mean that we re-use shipping materials that we have received ourselves. We will inspect and make sure that the materials are quality and do not compromise the safety of the product. All decants are shipped in brand new bubble mailers, unless the order is large enough to warrant a box. Before inserting into the mailer/box, they are wrapped in a layer of protection. Sometimes this layer of protection may be a re-used material. So do not be surprised it the wrapping is a re-used amazon mailer or familiar material! Remember, we are trying to save you money
We do not have a store front. Currently our store is only online. The exception to this is when we visit weekend Markets in the local communities. We will announce on social media when we are visiting markets so that you can visit our table. There will be great deals on these days!
Due to the nature of our business, we do not offer testing in person of the decants, even when we set up a table at a local market. Instead, this is the purpose of offering our smallest size of 2ml. It is the perfect size to try out a fragrance and wear it a few times to decide if you would like to commit to a larger size or bottle.
For local orders, we can try to set up a way to meet in person. This would likely be during an evening, or weekend. We would set a specific time and location that would be close to us and not a great distance that we would have to travel. Otherwise it is not financially responsible for us to pay the gas to travel to you. There will be a 10 minute pick up window as our time is valuable. If you have not arrived in the agreed upon time frame. We will contact you so that you can pay to have your order shipped instead. If you choose to cancel your order, a restocking fee will be subtracted from your refund to cover the cost of the product(it can not be reinserted into the original bottle) and our time.
Follow us on Instagram and Facebook for regular posts. We will post codes for discounts, giveaways, and raffles on our social media as well as our website.
You can email us at info@eausosmall.com You can also message us through our various social media platforms.
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